Privacy Policy

Effective date: September 27, 2026

Quality Restoration (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit this website or contact us, how we use it, and the choices you have.

Who We Are

Quality Restoration provides water, fire, mold, storm, sewage, biohazard, hoarding, and odor restoration and cleanup services in Tucson and Southern Arizona. Our office is at 3401 E 44th St, Tucson, AZ 85713.

Information We Collect

Information you give us

When you call, email, or otherwise contact us, you may share information such as your name, phone number, email address, property address, and details about the damage or service you need. We also receive information you provide while we deliver services, such as insurance claim details and photos of your property.

Information collected automatically

Like most websites, our site and hosting provider automatically receive basic technical information when you visit, such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. This information is used to operate, secure, and improve the website.

Cookies

Our website may use cookies and similar technologies that are necessary for the site to work, and may use tools that help us understand how visitors use the site. You can set your browser to refuse or delete cookies. Some parts of the site may not work as intended if you do.

Third-Party Services

Some features on this website are provided by third parties, which may collect information according to their own privacy policies:

• Google Maps: The map on our Contact page is provided by Google and may set cookies or collect usage information.
• Google Fonts: Fonts on this site are loaded from Google, which may receive your IP address when the font files load.
• Social media links: Links to our Facebook and Instagram pages take you to those platforms, which have their own privacy practices.

How We Use Your Information

• To respond to your calls and messages and dispatch our team.
• To provide, schedule, and document restoration and cleanup services.
• To work with your insurance company or adjuster when you ask us to.
• To send estimates, invoices, and service updates.
• To operate, maintain, secure, and improve our website.
• To comply with legal obligations.

How We Share Information

We do not sell your personal information. We share information only as needed to provide our services or as required by law, for example:

• With your insurance company or adjuster when you authorize it.
• With subcontractors and vendors who help us complete your job, who are expected to protect your information.
• With service providers that host our website or support our business operations.
• When required by law, court order, or to protect the rights and safety of our customers, employees, or others.

Data Security

We use reasonable measures to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep personal information only as long as needed for the purposes described in this policy, including to meet legal, insurance, and accounting requirements.

Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children.

Your Choices

You may contact us to ask what personal information we hold about you, to request that we correct or delete it, or to stop receiving marketing messages from us. We will respond as required by applicable law.

Links to Other Websites

Our website may link to other websites. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy, contact Quality Restoration at (520) 322-5326, by email at info@32clean.com, or by mail at 3401 E 44th St, Tucson, AZ 85713.